Order condition rules use characteristics of the overall shipment to make allocation decisions. You can automate carrier choice based on factors that apply to the order as a whole, such as total order value, the number of parcels, or special delivery requirements.
These rules help manage risk and optimise handling. For example, you can allocate high-value orders to a specific carrier, or you can exclude specific carriers for orders that contain a high parcel count due to excessive surcharges.
This article discusses how to create smart shipping rules based on order conditions, such as order reference numbers, total order value, or parcel count. For more information about smart shipping rules, see the smart shipping rules article.
Create a smart shipping rule with an order condition
Before you start creating rules, make sure you have turned on smart shipping rules in your Shippit account. For more information, see the creating rules article.
You can create order-based rules on any of these conditions:
Condition | Description | Example |
Order created | The time when an order is created, based on the store's time zone. |
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Order dead weight | The sum of the dead weight of all the parcels in the order, in kilograms. |
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Order feature | One of a range of features that could apply to an order, such as special delivery handling, or dangerous goods. |
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Order parcel count | The number of parcels in a single order. |
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Order reference | The order reference used for the order. This is the same as the order reference used in the Shippit UI, or |
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Order volumetric weight | The sum of the volumetric weight of all the parcels in the order, in kilograms. |
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Retailer reference | An additional order reference field. This is the same as |
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Total order value | The sum of the individual product price for all items in an order. |
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💡NOTE: For more information about the different types of weights, including how volumetric weight is calculated, see the Understanding misdeclarations article.
Creating an order-based rule
Log in to your Shippit account, and navigate to Settings → Company Rules → Carrier Allocation. For store rules, navigate to Settings → Store Rules → Carrier Allocation.
Click Create new rule.
For company rules, select which stores the rule applies to, or select all stores.
Give your rule a name. For example, Marketplace items.
Create the conditions for your rule:
In the When this happens field, select Order reference.
In the Is field, select Starts with.
In the Enter value field, type the order reference prefix that indicates a marketplace item. For example, MKTP-.
Select the carriers you you want to allocate these items to:
In the Do this field, select Allocate if serviceable
In the Select carriers field, check the carrier or carriers you want to allocate heavier items to.
Click Create to save your rule and return to the rules page.
Activate your rule by clicking the rule toggle to the on position.