Reminder:
With COVID-19 cases starting to rise again, Allied Express will be continuing it's contactless delivery process to limit contact & keep their drivers safe.
What is contactless delivery?
If the receiver is not home and authority to leave (ATL) is applied to the order:
A physical signature is not required and the driver will leave the goods in a safe place
If there is no safe place, the goods will be returned to the depot for the receiver to arrange redelivery online
The driver will try to take a picture of where the goods have been left however this is not always possible
If the receiver is not home and a signature request is applied to the order:
The goods will be returned to the depot for the receiver to arrange redelivery online
If the receiver is home and authority to leave (ATL) is applied to the order:
The goods will be handed to the customer or left at the door
A physical signature is not required
If the receiver is home and a signature request is applied to the order:
A physical signature is not required and the driver will instead make note of the receiver themselves for proof of delivery
What is considered a safe place?
Out of wet weather, avoiding damage
Anywhere a pet is present and known to the driver
Out of direct sight from locations a main road
What if the goods are of high value & a signature is required?
We suggest using priority carriers or those who always offer a signature or contactless signature delivery service i.e Bonds, Allied Sameday, CouriersPlease, TNT, Toll Priority