Track page
Updated over a week ago

The 'Track' page allows you to manage orders from the point they were booked for delivery
onwards. In this tab, you can:

  • Cancel delivery

  • Obtain the carrier’s tracking number

  • Re-order

The details of the booked orders listed in your Track tab are:

  • Store; Identify the name of your Shippit store (helpful if you have more than one)

  • Booked Date; Indicate the date and time when the order was booked for pick-up

  • Order Reference; Click on the Order Reference to access the
    customer track page

  • Status; Indicate which stage of the delivery process the order is currently at

  • Recipient; The person you identified to receive the package

  • Carrier; The carrier that you have booked to handle the delivery

  • Carrier ID; The carrier tracking number for the shipment

  • ETA; Estimated Time of Arrival of the order for the recipient

  • Controls Dropdown; Provide further options

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