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Pick and pack
Fulfil orders
29 articles
Picking orders
Find orders on the New Orders page, and pick the items for each order
New Orders pageView, confirm, and fulfil your orders from the New Orders page
Scan to searchUse a handheld scanner to search for your orders across Shippit
Use filters to sort ordersYou can use filters across your Shippit account to find and sort your orders. Organise your orders in a way that works for you.
Modify, Cancel or Delete Orders
Changes on the New Orders pageThe New Orders page has been updated. Find out what's new and improved.
Packing slips, picking lists, and manifestsThe documents you need to get orders from shelves into packages, and out to customers. Learn what is on each, and how to use them.
Labelling orders
Print labels for packed orders
Print Labels
Scan to printUse a handheld scanner to confirm orders and print labels
Packaging orders
Packaging guidelines, manifesting, and getting orders ready for pickup
Ready to Ship pagePrint labels and manifests, book orders for delivery, and mark orders as picked up by the carrier from the Ready to Ship page
Recommended Packaging Guidelines
Send pageGet shipping quotes and send one-off orders from the Send page
How do I enter weight dimensions for multiple boxes?
Waiting for a pick up
Information for retailers waiting for a carrier to pick up packages
ManifestsWhat is a manifest, how to use them, and information about what carriers require in your manifests.
Drop-off guideNeed to drop off a parcel to a carrier? Shippit supports drop-offs to Couriers Please and HUBBED. Here's everything you need to know.
Pickups explainedPickup requirements change depending on what you're shipping, the location, and which carrier you choose. Find out how Shippit books pickups
Pickup tipsHow to make your carrier pick-ups go smoothly and quickly, every time
Requirements for scheduled pickupsScheduled pickups are designed to accommodate businesses with consistent growth in monthly volume
Do you have drop-off locations if I can't wait for a pickup?
Managing a Sudden Increase in Volume to Prevent Pickup Issues
Experiencing incorrect or delayed scanning Issues
Low volume at a particular pickup location
Order status
Information about the different order status types
Track pageTrack, cancel, find carrier information, and re-order deliveries from the Track page
Tracking status definitionsFind out what a tracking status means, and find an order in your Shippit account
Understanding the Order Status
Tracking Orders with Multiple Parcels
Manage orders on hold
Understanding the tracking page
Enable Apple Wallet order trackingYou can use Apple Wallet to track your orders. Find out how to get started, and how it works.
How Delivery Ratings Work