You can use a handheld barcode scanner to search for an order from any screen in Shippit. This can save you time manually typing in order numbers, and also prevent mistakes. Use your scanner to scan the barcode on a packing slip or customer invoice, and Shippit shows you the corresponding order.
Use scan to search
Before you start, make sure you have purchased a handheld scanner and set it up. For more information about handheld scanners, see the Set up a handheld scanner article.
Scanning to search
Connect your barcode scanner
Log in to your Shippit account.
Scan a barcode associated with a Shippit order number (it normally starts with PP). The orders table filters based on the result of the scan. If the order number you scanned is a priority order, the order details are shown so you can make any changes before you book the order.
Troubleshooting
This section contains information about some common issues you might encounter with scan to search. If you can't find an answer to your question here, contact Shippit support for assistance.
I have two or more orders with the same order number
If you have duplicate orders in Shippit, when you scan the barcode, the most recent order is shown.
My scan was unsuccessful
The scan is not successful if the order is not available in your Shippit account. Double check the barcode and try again.