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Shippit Status Page
Shippit Status Page
Updated over a week ago

The Shippit status page displays the current health of our production systems including our APIs, the Shippit website and 3rd party services. It is the tool that we use to publish and report on incidents both ongoing and historical, as well as to provide information on scheduled maintenance.

With the Shippit status page, you can:

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MONITOR CURRENT OUTAGES

On the rare occasion that a Shippit service suffers an outage, the status page will be updated to reflect the severity of the issue.

The severity of an incident will be denoted by the colour of the most recent update: red for major, orange for minor. Once an issue is resolved, the updates will return to green.

Each update includes the following information:

  • Current incident status

  • impacted components and their location

  • a timestamped description detailing the update

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SUBSCRIBE FOR LIVE UPDATES

We strongly recommend subscribing to the Shippit status page in order to stay in-the-loop on the rare occasion that one or more of our services are impacted.

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Using the ‘Subscribe’ button at the top-right of the page, there are several methods available for delivering these updates directly to you:

Email:

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Webhook:

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RSS Feed:

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Slack Integration:

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REVIEW HISTORICAL OUTAGES AND PREPARE FOR SCHEDULED MAINTENANCE

Should you wish to view Shippit’s historical outages, you can do so by scrolling to the bottom of the Status page.

In this section, we will display a count planned maintenance and historical incidents/maintenance:

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We will also display the most recent update for any outages that have occurred within the previous 7 days:

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Should you need to review Shippit’s status history, or report an issue with you can do so by selecting the ‘History’ button within the footer of the page:

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