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NZPost Network Update

17 September 2025. Service disruptions and network update for NZPost

Updated today

Here's the current disruption to the NZ Post network as of September 17, 2025.

Domestic delivery updates

  • No significant delays in our network.

International delivery updates

  • Shipments to the US and US territories: Some services have resumed, with updated requirements for US tariffs and import rules. See more.

  • Sending overseas: Parcels may experience delays — typically one day for all items leaving New Zealand, and up to four days for shipments to Canada.

  • Receiving from overseas: Parcel deliveries are not experiencing significant delays.

Additional resources for the latest information:


US and US territories sending restrictions

There are restrictions on sending to the United States and its territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the US Virgin Islands) while formal processes for the new US tariffs are being finalised. These changes follow the removal of the duty-free threshold. From 29 August (EST), all items entering the US will be subject to duties and taxes, regardless of value.


Upcoming Public Holidays – Delivery Schedule

South Canterbury Anniversary Day – Monday, 22 September

There will be no pickups or deliveries in regions observing South Canterbury Anniversary Day.

Key delivery updates:

  • Overnight parcels (Friday, 19 September)

    • With Saturday delivery ticket → delivered Saturday, 20 September.

    • Without Saturday delivery ticket → delivered from Tuesday, 23 September.

  • Economy parcels (Friday, 19 September) → delivered from Wednesday, 24 September.

  • Perishables (Friday, 19 September)

    • Must have a Saturday delivery label to be delivered on Saturday, 20 September (before the public holiday).

    • Without a Saturday label → delivery won’t be attempted until Tuesday, 23 September.

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