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NZPost Network Update

NZPost Network Update

17 April 2025. Service disruptions and network update for NZPost

Updated this week

Here's the current disruption to the NZ Post network as of the 17th of April 2025.

Domestic delivery updates

Heavy rain and adverse weather conditions have rendered some areas across New Zealand’s North Island unsafe for delivery operations. To ensure the safety of delivery personnel, mail deliveries in Northland have been temporarily suspended on Thursday, 17 April. Parcel deliveries in both metro and rural areas will continue where conditions allow; however, minor delays for both mail and parcel deliveries should be expected.

Severe weather has also disrupted sea freight services, with ferry operations to Waiheke Island cancelled on Thursday, 17 April. As a result, parcel deliveries to Waiheke Island may experience a delay of one working day.

Additionally, a road incident has impacted the transport of items moving from Gisborne to Napier. While efforts are being made to minimize delays, parcels en route from Gisborne to Napier may also be delayed by one working day.

International delivery updates

  • Unplanned staffing issues at a third-party operator are causing 2–5 working day delays in Europe (excl. Great Britain) and Africa.

Easter and Southland Anniversary

The team will be operating on a different schedule for Easter and

Southland Anniversary. The information below provides details on delivery.

  • Overnight parcels sent on Thursday, 17 April, will be delivered on Saturday, 19 April, or Tuesday, 22 April.

  • All other parcels sent on Thursday, 17 April, will be delivered on Wednesday, 23 April, or Thursday, 24 April.

  • Good Friday - Items targeted for delivery before Friday 18 April should be posted on or before Friday 11 April

  • Easter Saturday - Rural services do not operate on this day

  • PO Box Lobbies: Closed on Good Friday (18 April), Saturday (19 April), Sunday (20 April), Monday (21 April), and in Southland on Tuesday (22 April).

  • Southland Anniversary Day - no mail services in Southland

ANZAC Day

The team will be operating on a different schedule for ANZAC Day.

  • Overnight parcels sent on Thursday, 24 April, with a Saturday delivery target will be delivered on Saturday, 26 April. Other overnight parcels will be delivered by Monday, 28 April.

  • PO Box Lobbies: Closed on Friday, 25 April.

  • Parcels sent on Thursday, 24 April, will be delivered on Tuesday, 29 April, or Wednesday, 30 April.

Additional resources for the latest information:

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