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NZPost Network Update

09 October 2025. Service disruptions and network update for NZPost

Updated today

Here's the current disruption to the NZ Post network as of October 09, 2025.

Domestic delivery updates

  • Some minor delays are expected for inter-island deliveries.

International delivery updates

  • 01 October: Due to a national strike, sending parcels and mail to Canada is temporarily unavailable. Items already dispatched may be subject to delays.

  • Sending overseas: Parcels may experience delays — typically one day for all items leaving New Zealand, and up to four days for shipments to Canada.

  • Receiving from overseas: Parcel deliveries are not experiencing significant delays.

Additional resources for the latest information:


US and US territories sending restrictions

There are restrictions on sending to the United States and its territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the US Virgin Islands) while formal processes for the new US tariffs are being finalised. These changes follow the removal of the duty-free threshold. From 29 August (EST), all items entering the US will be subject to duties and taxes, regardless of value.


Upcoming Public Holidays – Delivery Schedule

Labour Day Public Holiday

The Customer Care Centre phoneline will be closed on Labour Day, Monday 27 October. Customers and partners may still submit inquiries online during this period. Normal operating hours will resume at 8:00 a.m. on Tuesday, 28 October.

There will be no pickups or deliveries nationwide on Labour Day, Monday 27 October.

  • Overnight parcels sent on Friday, 24 October with Saturday delivery tickets will be processed for delivery on Saturday, 25 October.

  • Overnight parcels not ticketed for Saturday delivery will be processed for delivery from Tuesday, 28 October.

  • Economy parcels sent on Friday, 24 October will be processed for delivery from Wednesday, 29 October.

  • Perishable items sent on Friday, 24 October must have a Saturday delivery label applied to ensure delivery on Saturday, 25 October, before the public holiday. Perishables without a Saturday label will not be delivered until Tuesday, 28 October

Hawke’s Bay Anniversary Day – Friday, 24 October

There will be no pickups or deliveries in regions observing Hawke’s Bay Anniversary Day.

  • Overnight parcels sent on Thursday, 23 October within the Hawke’s Bay region will be processed for delivery on Saturday, 25 October.

  • Economy parcels sent on Thursday, 23 October will be processed for delivery from Wednesday, 29 October.

  • Perishable items sent into the region must be dispatched by Wednesday, 22 October to ensure delivery by Thursday, 23 October. Perishables sent after this date will not be delivered until Tuesday, 28 October.


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