Information about enabling your customers to make returns
9 articles
Configure the returns portalConfigure your returns portal so that your customers can quickly and easily organise and return orders to you
Returns approval processHow the returns process works, through the returns portal.
Set up carriers for returnsChoose and connect carriers for your returns portal
Letting customers know about the returns portal
Australia Post eParcel product code requirements
What are the possible track statuses displayed in the ‘Processing’ tab
What manual actions are available in the ‘Processing’ tab
What information appears in the ‘Completed’ tab
Returns FAQs