This article outlines the frequently-asked billing questions of businesses in Australia. If your business in based in Singapore and/or Malaysia, please contact or for inquiries.


    Your account must have valid billing details in order to book consignments, integrate your eCommerce platform and generate a Shippit API Key.


How do I add or update my billing details? 


In order to update your billing details, log into your Shippit account, click on the drop down arrow at the top right-hand corner of the screen, drill into Billing Details, enter your credit card details and click Update

Please note: A $1 charge may be added to your account once you have entered your details. This is a simple verification charge and will be refunded automatically.


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