There are two user roles currently available in Shippit.
Store User - designed for users who create, book, and track orders and occasionally update store branding and carrier settings
Order Processing only - a sub category of store users who are only allowed to create, book, and track orders without any access to a store's settings
Head Office User - only available to merchants set-up in a Company in Shippit. This user access is designed to help manage settings and monitor performance of multiple stores through one simplified access
This rundown of capabilities should help you identify the user role the best suits you.
Store User
Order Processing only | Store User
| Head Office User
| |
Adding Store Users | ✗ | ✓ | ✓ |
Adding Head Office Users | ✗ | ✗ | ✓ |
Build Store Address Book | ✗ | ✓ | ✓ |
Activate Customer Notifications | ✗ | ✓ | ✓ |
Deactivate Notifications to Store | ✗ | ✗ | ✓ |
Choose Carriers | ✗ | ✓ | ✓ |
Set Per Store Branding | ✗ | ✓ | ✓ |
Set Track Page Advertisement | ✗ | ✓ | ✗ |
Set Branding for All Stores | ✗ | ✗ | ✓ |
Activate/configure Rules Engine | ✗ | ✓ | ✓ |
Save Package Types | ✗ | ✓ | ✓ |
View Overall Shipping Analytics | ✓ | ✓ | ✓ |
Filter Analytics per Store | ✗ | ✗ | ✓ |
Create Orders | ✓ | ✓ | ✓ |
Label Orders | ✓ | ✓ | ✓ |
Book Orders | ✓ | ✓ | ✓ |
Track Orders | ✓ | ✓ | ✓ |
Delete Orders | ✓ | ✓ | ✓ |