Shippit can integrate into Fluent Commerce, you only need to plug in credentials to both Fluent and Shippit then you're good to go.

Need help with the integration? Connect with your account manager, sales contact, or our support team today.

You may also review this full detail guide divided into the following sections:

To get started using Shippit with Fluent Commerce, you’ll require the following:

Complete the following steps to connect a Shippit account with Fluent Commerce:

You must use a username/password that is associated with a retailer account in the Fluent Commerce system. We suggest creating a dedicated user account for the Shippit Integration.

The Select an Integration view is only displayed when you have not yet previously connected your Shippit merchant account with an integration. Once you've plugged in your Fluent credentials into Shippit, your view will be the FluentCommerce Integration Settings with its 3 tabs.

Now, you may proceed to completing the Setting Up Fluent Commerce section of this setup guide.

Once you have plugged in your Fluent Commerce credentials into Shippit, you will be provided with a unique Wave Webhook Endpoint by Shippit. You will find this by going to Shippit > Settings > Integrations > FluentCommerce Integration Settings > Fluent:

You will need to copy this Webhook URL and set this up within your Fluent Orchestration Settings, so that the Fluent platform communicates with Shippit to notify it of the "CreateOrders", "GetLabels" and "BookOrders" events.

1. Login to the Fluent Commerce Console. The URL is typically comprised of the following structure:

2. In the Fluent Commerce console, go to the Orchestration area and select the Location tab. Edit the Location workflow(s) by clicking on the flow

3. From the Workflow Modification Window, locate the “Delivery” workflow step and the “Dispatch” ruleset. Expand the "Dispatch" ruleset to view all available triggers

4a. Within the expanded "Dispatch" ruleset, locate and modify the "CarrierOrderRequest" rule, updating the rule's URL configuration option to the "Wave Webhook Endpoint" value copied in step 2. Once entered, select the “Commit Changes” action button on the bottom of the overlay window.

4b. Within the expanded "Dispatch" ruleset, locate and modify the "CarrierLabelRequest" rule, updating the rule's URL configuration option to the "Wave Webhook Endpoint" value copied in step 2. Once entered, select the “Commit Changes” action button on the bottom of the overlay window.

4c. Within the expanded "Dispatch" ruleset, locate and modify the "CarrierBookingRequest" rule, updating the rule's URL configuration option to the "Wave Webhook Endpoint" value copied in step 2. Once entered, select the “Commit Changes” action button on the bottom of the overlay window.

5. If applicable, repeat steps 3, 4a, 4b, and 4c for each location flow configured within your Fluent Commerce account.

When you first integrate your Shippit accounts with Fluent Commerce, your Fluent Commerce system is connected to a single Shippit store. Each Shippit store typically represents a dispatch location that you will be shipping from.

If you have more than one dispatch location, you may wish to add the Shippit stores for these locations in your integration and then route orders accordingly, based on your locations available in Fluent Commerce.

To add a new location, you'll need to have a seperate Shippit store that has not previously been linked with an integration.

While you can signup and create new Shippit stores yourself via www.shippit.com/signup, in most cases it would be best to reach out to your Shippit Account Manager to assist with the provisioning of your new account on the Shippit platform, upon which you can proceed with adding the new store/s in your integration.

1. In Shippit, go to Settings > Integrations > FluentCommerce Integration Settings > Locations

2. In the Locations tab, click the New Location Mapping button to add a new location mapping

3. Open the the "Shippit Store" dropdown and click on the "+ Connect Shippit Account" option.

A new window will open requesting whether you wish to connect an existing account, or setup a new account.

If you login with a user connected to multiple Shippit accounts, a prompt will be displayed asking you to select the account you wish to have connected with Fluent Commerce.

Once logged in, your account will be connected to your Fluent Commerce integration and be an available option in the locations mapping configuration area.

The following settings relate to the Fluent Commerce configuration settings available to Merchants within Shippit > Settings > Integrations > FluentCommerce Integration Settings.

Alternately, these settings can be accessed through our middleware platform - Shippit Connect.

Enables merchants to control how orders assigned to particular “Fluent Locations” will route to their linked “Shippit Store”.

Example: Merchant with Sydney and Melbourne Distribution Centers

A merchant has distribution centers located in Melbourne and Sydney. They wish to configure the Fluent Integration to recognise these locations and route orders accordingly to the appropriate Shippit Store.

Using the “Fluent Location Mapping” feature — the merchant will create two location mappings, with each location mapped to the appropriate “Shippit Store”.

The Fluent Location “Melbourne”, will be associated with the Shippit Store “Melbourne”

The Fluent Location Sydney”, will be associated with the Shippit Store “Sydney”

Based on this setting, the integration will now ensure that all orders associated with Melbourne are routed to the Melbourne Shippit Store, and orders associated with Sydney routed to the Sydney Shippit Store.

A document on data mapping from FluentCommerce to Shippit Connect to Shippit may be provided upon request.

Need assistance in implementing your integration? Connect with your account manager, sales contact, or visit our website to avail professional services today!