Shippit sends your recipients SMS delivery notifications at key delivery stages including:

SMS for all delivery stages are activated by default. If you'd like to turn SMS notifications off altogether or for certain statuses, please reach out to [email protected].

Here are examples of what our SMS notifications look like, updated as of February 2022.

This notification is sent once the package is picked up from your location.

This notification is sent once the package is onboard with the delivery driver.

This notification is sent once a delivery attempt has been made and was unsuccessful.

This notification is sent once a delivery attempt has been made and the package has been dropped off at a collection point.

This notification is sent for orders with multiple packages and for when only some of the packages have been delivered.