Setting up my account

Get started with Shippit, and prepare to ship your first package

31 articles

Shipping onboarding import guideFind out what information you need to give us, so we can create an accurate statement of work, and get your Shippit account up and running.

Getting Started | Everything you need to knowAll the links to everything you need to get started with Shippit

Set up your Shippit accountA complete walkthrough to get your Shippit account set up, so you can ship your first order

Get started with Shippit APIsA complete walkthrough to get started with the Shippit APIs, and start building your bespoke integration

Set up stores

Setting up your Shippit stores

Create a Store

Create Multiple Stores

Set up carrier and delivery options

Setting up your carriers and making choices about delivery types

How do I enable multiple carriers?

Data-driven Delivery Estimates

Select Your Country of Manufacture

Choose Carriers to Ship With

Set up pick and pack

Setting up for picking orders and packing them

Generate a Picklist

Choose a Label View

Add Custom Package Types

Set up a handheld barcode scannerSet up a handheld scanner so you can search and confirm orders, and print labels

Set up branding

Information about using your own branding in Shippit communications to your customers

Global Branding

Can I brand the customer emails and track page

Brand Your Tracking Page & Notifications

Set up users and permissions

Setting up your initial users

Add Users to Your Account

SSL Certificates

Set up the customer portal and notifications

Setting up notifications

Email Delivery Notifications

SMS Delivery Notifications

Can I customise the customer email notifications

Why can't my customer login to the portal?

My customer didn’t receive any email notifications

Set up a returns portal

Setting up a portal for your customers to return orders to you

Setting up the returns portalGet your customer returns portal set up so your customers can quickly easily organise and return orders to you.

How do I set up my Shippit return policy

Cash on delivery (COD)

Information about using cash on delivery for orders

Cash on Delivery Basics