A cost-effective, reliable, timetabled courier service, backed up by the latest innovative technology and real-time track and trace facilities, Aramex New Zealand is the ideal choice for businesses of all sizes.
Compatibility
Freight Type | |
Best Fit For | Not Suitable For |
|
|
Customer Type |
|
Best Fit For | Not Suitable For |
|
|
Services Available
Shippit service level | Service level | Service offering |
Aramex Au Nz |
Standard |
Standard delivery with pickup |
Integration & Service Limitations
To see all carrier limitations, see our Carrier Overview Matrix.
Alcohol Deliveries
Does Aramex NZ accept alcohol in their network?
Yes, you can ship alcohol through their network with prior approval only.
If you're shipping alcohol you'll need your Shippit account properly configured. Please contact our Configuration team via email to discuss setup before shipping - configuration@shippit.com
How does Aramex NZ manage alcohol in their network?
Driver process (standard deliveries):
- Drivers are required to assess if the intended receiver is under the age of 18. If there is uncertainty, then proof of identification must be requested.
- ID must be photo identification, valid and not expired.
- Date of birth must be entered into the signature screen with a signature
- If the receiver is not home, goods will be returned to the depot for redelivery unless an authority to leave has been requested.
- If there is an Instruction to Leave on the parcel, the driver must strictly follow the instruction. If a safe place cannot be accessed, a normal Calling Card Left procedure will be followed.
- The above rules also apply to Tobacco deliveries.
Bulky Freight
Does Aramex NZ accept bulky freight?
- No, Aramex has weight limits (see above under Integration & Service Limitations).
- Any under-declared goods will be invoiced by Shippit accounts once the carrier has charged for the corrected weight.
Dangerous Goods
Aramex NZ will transport dangerous goods with Shippit approval and configuration only.
Prohibited The below can not be shipped under any circumstance |
Limited Goods The below DG can be shipped with prior approval only |
||
See Aramex NZ Prohibited Goods
|
|
||
Class/Division |
UN Number |
Proper Shipping Name |
|
2.1 Flammable Gas |
1950 |
Aerosols, flammable |
|
2.1 Flammable Gas |
3478 |
Fuel cell cartridges or Fuel cell cartridges contained in equipment or Fuel cell cartridges packed with equipment, containing liquefied flammable gas |
|
2.1 Flammable Gas |
3479 |
Fuel cell cartridges or Fuel cell cartridges contained in equipment or Fuel cell cartridges packed with equipment, containing hydrogen in metal hydride |
|
2.1 Flammable Gas |
1057 |
Lighters containing flammable gas |
|
2.2 Non-flammable, non-toxic gas |
various |
e.g. nitrogen, oxygen, carbon dioxide |
|
3 Flammable Liquid |
various |
Limited quantities, packing group II or III only, max qty 25 Kg/L |
|
9 Miscellaneous Dangerous Goods |
various |
Packing group III, max qty 25 Kg/L |
|
9 Miscellaneous Dangerous Goods |
3090 |
Lithium metal batteries |
|
9 Miscellaneous Dangerous Goods |
3091 |
Lithium metal batteries contained or packed in equipment |
|
9 Miscellaneous Dangerous Goods |
3480 |
Lithium ion batteries including lithium ion polymer batteries |
|
9 Miscellaneous Dangerous Goods |
3481 |
Lithium ion batteries contained in equipment or Lithium ion batteries packed with equipment (including lithium ion polymer batteries) |
Activation
When using Shippit, you gain access to the below carrier service/s from within your Shippit settings:
- Standard road express
1. Log into your Shippit account and go to Settings |
|
2. Select Carriers |
|
3. Turn ON Aramex |
* Please note: Availability may change based on pick-up location.
Can I bring my own carrier account (BYO)?
If you would prefer to use your own carrier account please email configuration@shippit.com and provide the following information.
Once received, please allow 3 to 4 days for configuration to be completed. Your Shippit configuration specialist will confirm via email once it's ready to go!
- Shippit Store Name - The name of your merchant account
- API Key- The API key provided by Aramex NZ
- Aramex NZ Account Number- The account number provided to you by Aramex NZ
- Aramex NZ Account Manager Details (if any) - Name, email and contact number
Please take note that we are only integrated with the Myfastway API. If you are using an older system or API then please work with your Aramex NZ Account Manager to transition onto the new Myfastway API.
Pickup & Collection
Cancelling an order |
|
Collection Times |
Unless a regular pickup arrangement is already in place:
|
Rebooking an Order |
|
Contacting Drivers |
Aramex NZ does not currently offer direct phone numbers for their drivers. If you need to discuss your collection please contact Shippit support directly. |
Pickup Schedules |
Regular or daily pickups can be arranged for customers with a guaranteed daily volume of 10+ parcels per day. Speak with your Shippit Account Manager or Support team. |
Delivery FAQs
Authority To Leave |
|
Collection Points |
|
Redelivery and redirection |
|
Proof of delivery |
POD should be on the Aramex NZ website once delivered and available in real time. |
Return to Sender (RTS) |
Yes, however, limitations apply:
You can contact Shippit support for all return to sender requests or alternatively, the receiver can simply reject the delivery (non-ATL only) and it will be automatically returned to the sender. |
Packaging Guidelines |
|
Weighing your parcel (consider the cubic weight)
|
How is freight accurately weighed? Aramex has an accredited and calibrated Dimension, Weight & Scanning system that measures and weighs parcels that go through their network. When you send freight with Aramex, you will need to know your parcel’s actual weight and its cubic weight, as the delivery rate is calculated on whichever is greater. If you under-declare the weight and/or dimensions, the system will generate an invoice for the extra charges. To avoid any Under-ticketing invoices, please ensure you declare the correct weight and dimensions.
Weigh your parcel (consider the cubic weight) The cubic weight is the parcel's volume in cubic meters, multiplied by 200.
Please note: Maximum length of a parcel is 2m |
Insurance |
There is complimentary insurance when booking with Aramex NZ through Shippit, their policy details are:
To protect the full retail value of your deliveries during transit, you can enable Shippit Transit Protection. |
Surcharges |
For an extensive list of all New Zealand carrier surcharges, click here. |