Shippit now allows you to set the status of an order to “On hold” so you can manage orders efficiently and prioritise orders based on fulfilment status.
How do I set the status of an order to On hold?
There are three ways to put an order on hold
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Through an orders ellipse menu
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Select the 3 dot ellipse menu for any order with a status of ‘New'.
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Select ‘Put order on hold’ to launch the confirmation modal.
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Select ‘Hold order' in the confirmation modal
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The order status should now change to ‘On hold' and you should see a green confirmation toast message in the top right of the screen.
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Through an orders status popover menu
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Select the status cell for any order with a status of ‘New'
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Select ‘On hold' status to launch the confirmation modal
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Select ‘Hold order' in the confirmation modal
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The order status should now change to ‘On hold' and you should see a green confirmation toast message in the top right of the screen.
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How do I view orders that are On hold?
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Orders on hold can be distinguished through the new Status column:
Filter and sort orders by order Status
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Filter the standard orders table based on fulfilment ‘Status’
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Sort the standard orders table based on fulfilment 'Status