All of your personal user details are easily accessible from the downward arrow at the top right section of your Shippit screen.


​​If you need to change any of your personal details, like your email, name or phone number, simply enter these details along with your current password and click Update. Please be aware that changing your email will require confirmation of the new email you have chosen.

If you are updating your password, make sure to enter the new password, confirm it and enter your current password to confirm the change.

Forgot your password?

From the login page, click Forgot password? to send a reset link to your current user email.

Need help?

Reach out to one of our friendly support team members at

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