Overview

Shippit's Rules Engine lets you build simple or complex business rules that modify how Shippit allocates orders to carriers by default. The Rules Engine helps you easily automate repetitive allocation decisions that are unique to your business, directly in Shippit. 

With the Rules Engine, you can:

  • Optimise your fulfilment workflow: Automate tasks and decisions that help you optimise on shipping costs, operations and the customer experience

  • Minimise operational issues: Predefine how Shippit allocates orders based on a variety of criteria to ensure consistency and reliability in how your team ships orders

  • Respond to problems fast: Override default carrier allocation instantly when unforeseen scenarios occur

Conditions

Create rules to control how Shippit allocates carriers to orders. All new orders that meet your selected conditions will automatically have actions applied to them. Here are the conditions available:

  • Deadweight: If the deadweight is equal to, not equal to, less than, less than or equal to, greater than, greater than or equal to a certain value, then the action is applied.

  • Volumetric weight: If the volumetric weight is equal to, not equal to, less than, less than or equal to, greater than, greater than or equal to a certain value, then the action is applied. Volumetric weight in the Rules Engine is calculated by length (in cm) * width (in cm) * height (in cm) * 250 in kg.

  • Maximum dimensions: If the maximum dimensions for the order are equal to, not equal to, less than, less than or equal to, greater than, greater than or equal to a certain value, then the action is applied.

  • Median dimensions: If the median dimensions for the order are equal to, not equal to, less than, less than or equal to, greater than, greater than or equal to a certain value, then the action is applied. Note that median is the dimension that is not the maximum and minimum.

  • Minimum dimensions: If the minimum dimensions for the order are equal to, not equal to, less than, less than or equal to, greater than, greater than or equal to a certain value, then the action is applied.

  • Delivery postcode: If the postcode contains or excludes the ranges of postcode specified, then the action is applied. 

  • Delivery location: If the location contains or excludes the specified postcode & suburb combination, then the action is supplied. Note that the available postcode & suburb combinations you can select are based on your account's country. This condition is recommended for domestic destinations.

  • Delivery country: If the location contains or excludes the selected country, then the action is applied. This condition is recommended for international destinations.

Actions

  • Do not allocate: When the conditions are met, the order won’t be allocated to the selected carriers.

Where to find the Rules Engine

First, ensure you have the right account permissions

The Rules Engine can only be modified by a user who has Head Office & Store User (non-read only) Roles. Learn more here.

Next, go to Menu > Settings > Rules Engine 

If you have multiple stores linked to your account, you'll need to select the merchant you want to add or modify rules from the drop-down. 

On the Rules Engine screen, you can do the following:

  • Enable or Disable the Rules Engine by tapping the on/off switch at the top of the Rules Engine UI. This allows you to easily switch ALL rules on and off whenever needed.

  • Enable or Disable a rule by clicking on the on/off switch next to the rule. This allows you to easily switch one specific rule on and off whenever needed.

  • Create a rule by clicking on create a new rule button.

  • Edit a rule by clicking on the pencil icon.

  • Delete a rule by clicking on the trash can icon.

Please note that the rules you set may affect the cost, speed and delivery of orders.

Dara_-_Product_Images.png

To learn more, check out our other support articles on the Rules Engine

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.