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Get to Know Team Global Express (TGE)
Get to Know Team Global Express (TGE)
Updated over a month ago

With one of the most extensive networks in Australia, Team Global Express's (TGE) services provide fast delivery nationwide, with click and collect options available from over 1,800 service hubs with extended opening hours.

TGE's priority B2C air service is an ideal express solution for high volume customers shipping small goods. The TGE Priority B2C service does require a minimum pickup amount. To get started, you need a minimum of 10 packages per collection, which can be scheduled daily or several times a week.

You can also tap into TGE's IPEC and standard services with a BYO account through Shippit. The TGE standard service is a cost effective standard delivery solution for smaller consumer goods. In addition, TGE's IPEC supports customers with bulkier, palletised freight.


Services available

  • TGE IPEC (road) = Shippit standard service level

  • TGE Standard (road) = Shippit standard service level

  • TGE Priority B2C (air) = Shippit express service level


Compatibility

See the carrier overview matrix for full compatibility, limitations, and restrictions.


Freight profile

TGE Priority

TGE IPEC

TGE Standard

Service type

  • B2C

  • Air

  • B2C

  • B2B

  • Road

  • B2C

  • Road

Account types

  • Shippit account

  • BYO

  • BYO only

  • BYO only

Max dead weight

22kg

Unlimited with surcharges at weight breaks

22kg

Max cubic weight

Under 10 kg:

  • 120cm³ (adding L x W x H)

Above 10 kg:

  • 0.023m³

Unlimited with surcharges at weight breaks

Under 10 kg:

  • 120cm³

    (adding L x W x H)

Above 10 kg

  • 0.023m³

Max length

0.35m

Unlimited with surcharges at weight breaks

0.35m

Pallets accepted

Food

Perishables

Liquids

Alcohol

Dangerous goods

Limited, with pre-approval. See the dangerous goods matrix.

Limited, with pre-approval. See the dangerous goods matrix.

Suitable for

  • Small goods under 22kg

  • Express delivery service

  • Bulky goods

  • Standard delivery service

  • Small goods under 22kg

  • Standard delivery service

Not suitable for

  • Bulky goods

  • Goods under 1kg

  • Liquids

  • Alcohol

  • Dangerous goods

  • Liquids

  • Alcohol

  • Dangerous goods

  • Fragile goods

  • Bulky goods

  • Goods under 1kg

  • Liquids

  • Alcohol

  • Dangerous goods


Prohibited goods

Items that cannot be sent through TGE's priority air service:

  • Dangerous Goods

  • Alcohol

  • Cigarettes and other tobacco products including e-cigarettes and vaping products

  • Adult content

  • Firearms including rifles, pistols, ammunition, replicas, disassembled guns, toy guns.

  • Knives, swords, and daggers

  • Schedule 8 drugs

  • Live goods including fish, plants, and insects.

  • Perishable goods including vegetables, fruit, flowers, non-ambient temperature foods (for example, meat, fish, chocolates)

  • Fragile items such as glassware, mirrors, windscreens, glass cabinets, crockery, etc.

  • Uncartonised items that could be damaged (or that could damage other customers' freight) if mixed together.

  • Bags of industrial or commercial raw product, for example cement, plaster, sand, flour, organic material, etc.

  • Cash, credit cards, gift cards, gold bullion, jewellery, precious metals, or gems

  • Ashes, or human or animal specimens

  • Valuable artworks, antiques, and rare items

For more information, check the Dangerous goods article.


Insurance

Complimentary loss or damage insurance is not included when booking with TGE through Shippit unless you have it included in your own BYO account. Alternatively you can enable Shippit Transit Protection to cover your orders for loss and damage.


Activation

Shippit Account Rates

You must have approval to ship with TGE using Shippit rates. Contact our configuration team to activate TGE on your account.

BYO Accounts

You can ship with TGE through Shippit, using your own BYO carrier account. To set up your integration, email our configuration team with your account information. Our team reviews your details, and usually get back to you in 1-3 business days. However, account activation for BYO can take 1-2 weeks to complete.

Remember, you'll need approval from the carrier before shipping any dangerous goods, alcohol, fragile, or restricted items. Ensure you have this approval before contacting our team to configure your BYO account.

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