Australia Post provides services to many Australians, and regularly visit over 12.7 million delivery points across the country offering more than just a postal service. Australia Post is renowned for their nationwide coverage and reliable network with several delivery options to meet the growing needs of customers and consumers.

This article covers Australia Post standard and express services. For more detail on the Australia Post OnDemand service, see the Get to Know Australia Post OnDemand article.

See the carrier overview matrix for full compatibility, limitations, and restrictions.

Australia Post is suitable for:

Not suitable for:

Charges that can be identified at the time of booking are included in the API quote at the time of booking however additional surcharges may apply for undeclared goods, or special goods. For more information, see the surcharge matrix.

Complimentary loss or damage insurance is not included when booking with Australia Post through Shippit unless you have it included in your own BYO account. Alternatively you can enable Shippit Transit Protection to cover your orders for loss and damage.

For eParcel Domestic standard and express:

For eParcel International standard and express:

For eParcel Metro:

For eParcel OnDemand:

Do not use eParcel Domestic standard and express for:

Do not use eParcel International standard and express for:

Do not use eParcel Metro for:

Do not use eParcel OnDemand for:

You can only ship dangerous goods with Australia Post with prior approval. The only service levels available for dangerous goods are eParcel domestic standard and express.

Check the Australia Post guidelines for accepted dangerous goods and limitations, and seek approval from Australia Post to ship dangerous goods. When you have received approval from Australia Post, contact the Shippit configuration team to configure your Shippit account.

We currently only offer a BYO account configuration with Australia Post through Shippit, using your own BYO carrier account. To set up your integration, email the Shippit configuration team with these details:

Our team review your details, and usually get back to you in 1-3 business days. However, account activation for BYO can take 1-2 weeks to complete.

To get an Australia Post API key, you need:

Using Australia Post through Shippit can streamline your shipping processes. Here are some best practices for shipping with Australia Post:

Australia Post's standard and express services have you covered across a wide range of locations in Australia. Make sure your shipping addresses are within their serviceable areas, and watch out for size and weight limits.

Because your account is directly with Australia Post, Shippit don't send you a delivery invoice for orders, your payment arrangement with Australia Post remains the same. You might receive a subscription invoice from Shippit, depending on your Shippit plan. For more information about the different Shippit invoices, see the billing and invoicing article.

When you use carriers directly through Shippit, you can keep your operating hours updated in your Shippit account. However, Australia Post can't access this setting. Make sure you maintain your pick-up arrangement with Australia Post so that you don't miss out.

If you’re shipping dangerous goods, make sure you’ve got the proper approval from Australia Post, and alway check the guidelines before you ship.

Make sure you manifest your orders within Australia Post’s cut-off times, especially for express services. Missing these cut-offs could delay your deliveries.