Skip to main content

Getting started with managed onboarding

Get help with your managed onboarding process

Updated over 2 weeks ago

This guide is for merchants completing our managed onboarding process, where a Shippit team member is setting up your account with you.

These short videos walk you through each key step. Follow along as you work with your onboarding specialist.


Configuration

Complete the account setup sheet

Learn how to fill out the account setup sheet, which captures the essential details we need to configure your account correctly.

For more information, see the Shippit onboarding import guide article


Integration

The Shippit APIs

This video provides a high-level overview of the five core APIs that power the Shippit platform and how they interact.

For more information, see the Get started with Shippit APIs article, and the Developer Centre.

Service levels in the Shippit Order API

Understand the different service levels, such as standard, express, or same-day, available in the Order API when you create a new order.

For more information, see the Carriers section in the Developer Guide.

Create a new order with a specific carrier using the API

Follow this technical walkthrough to learn how to create a new order and assign a specific carrier to it using an API call.

For more information, see the Create order section in the Developer Guide.

Retrieve Shippit API keys

Find out where to locate and retrieve your unique API keys, which are required to authenticate your integration with Shippit.

For more information, see the Get started with Shippit APIs article, and the Developer Centre.


Training

Fulfilling orders

This video explains the process of fulfilling orders in Shippit after they have been created, including printing labels and booking the pickup.

For more information, see the New Orders page article.

Company settings

Get a tour of company settings area, where you can configure your primary business details, user accounts, and billing information.

For more information, see the Settings page article.

Store settings

These videos cover the Store Settings, showing you how to manage your pickup locations, integrations, and carrier configurations for each store.

For more information, see the Settings page article.

Incoterm settings

Learn how to configure your Incoterm settings, which are essential for managing customs duties and taxes for international shipments.

For more information, see the international settings article.

Did this answer your question?