Incorrect BYO rates in Shippit
Updated over a week ago

When utilising your own carrier through Shippit, there may be instances where live quotes do not align perfectly within the Shippit platform.

By leveraging your existing carrier relationship through Shippit, the platform will fetch API quotes directly from your carrier, which will then be displayed within the Shippit interface. This streamlined process allows you to seamlessly manifest and book your orders all in one centralised location.

You can learn more about carrier integrations here.

Deliver unbeatable experiences with our multiple carrier solutions

Standard, Express, Same Day, International Shipping, On-demand, Interstate or Click and Collect, Shippit lets you offer multiple delivery options in your shopping cart, giving your customers the power to choose. Learn more about Couriers.

Don't hesitate to reach out to our Support Team for assistance in updating your rate card and identifying any underlying issues causing discrepancies in your BYO carrier quotes within Shippit.

You can get in contact with us a few different ways, for urgent requests please log into Shippit and chat with us, or give us a call. For non-urgent requests send us an email at [email protected].


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