Billing & fees
Information about Shippit billing, fees, and charges
14 articles
Billing and invoicesAll about the various invoices Shippit sends you, what information is on each one, and where to find them in your Shippit account.
Invoice reconciliationEverything you need to check the items on your invoices against your records, with worked examples
Shippit plan costsFind out what a Shippit plan costs each month, and what's included with your subscription
Upgrade my Shippit accountBusiness is going great! Here's how to scale your account, and make sure it stays in tune with your business needs
Understanding the Shippit Booking Fee
Futile charges and missed pick-upsFind out what a futile pickup is, the charges involved, and how to avoid futile pickups
Downgrade my Shippit accountThings have changed? Here's how to scale your account, and make sure it stays in tune with your business needs
Pay As You Go
How to Resolve a Payment Failed Error
Incorrect BYO rates in Shippit
Upgrade or downgrade your SubscriptionInstructions on how to upgrade or downgrade your Shippit subscription
Misdeclaration & Additional ChargesInformation about the various misdeclaration charges, common causes of charges, and advice on avoiding misdeclaration charges.
Understanding misdeclaration chargesMisdeclaration fees and surcharges are complicated. Find out what they are, how they work, and how to avoid getting hit with them.
Unmanifested freight chargesFind out what an unmanifested or late manifest charge is, and how you can avoid them