When your parcel is sent out for delivery by a carrier, you receive a notification from the seller with some information about the carrier. This notification usually includes a tracking number. You can track your parcel using the Shippit tracking page if you have the Shippit tracking number, which usually starts with PP, followed by random letters and numbers. If you have a different tracking number, though, use this article to find out how to get information on your delivery.
⚠️ Important: If your tracking number starts with PP, followed by random numbers and letters, you can use the Shippit tracking page to track your package.
Getting more information about the carrier
When you receive your tracking notification, click on the tracking link to go to the Shippit tracking page. On this page, you might notice a banner stating which carrier is delivering your package, and a link to another tracking number, different to your Shippit tracking number.
If you have this banner, you can click on the tracking number to go to the tracking page for the carrier that has your parcel. If you need to follow up on the location of your package, or organise a redelivery, get in contact with the carrier directly using their contact form.
Tracking numbers for different carriers
This section shows the formatting of tracking numbers used by various carriers.
⚠️ Important: If your tracking number starts with PP, followed by random numbers and letters, you can use the Shippit tracking page to track your package.
If you have a tracking number that starts with something other than PP, find it here:
Carrier | Tracking number style | Example |
Allied Express | Starts with SHP with 10 numbers
| SHP1004952057 |
Allied Express Same Day | Starts with AET
| AET9333028 |
Australia Post eParcel | Combination of letters and numbers |
|
Australia Post eParcel Express Post | Combination of letters and numbers |
|
Australia Post eParcel International | Usually starts with LH or CH |
|
Aramex AU | Starts with MS (for satchels) or MP (for parcels)
| MS0009662163 |
Aramex NZ | Starts with MX | MX0011017627 |
Aramex International | Starts with 344 | 34480254745 |
Bonds | Combination of job ID (seven numbers) and job number (five numbers)
| JOB ID 3495571 | JOB NO. 14922 |
Couriers Please | Starts with CPBBGRZ
| CPBBGRZ16949106 |
DHL eCommerce | Usually starts with AU and contains a combination of letters and numbers |
|
Direct Couriers | Eight numbers long
| 22127878 |
Direct Freight Express | Thirteen numbers long
| 2529710102109 |
J&T (Standard) | Starts with 63 and has twelve numbers | 631643503074 |
Janio | Starts with PP | PPD4RDIUZSL0H |
Luwjistik | Starts with SHPP in lowercase letters | shppolw6xyhfudg |
Ninja Van | Combination of letters and numbers with the country abbreviation or the company name in the middle.
| Singapore:
Malaysia:
Company:
|
NZ Post | Sixteen numbers long
| Standard:
Express:
|
Parca | Starts with SHP and has five numbers
| SHP04073 |
PBT | Starts with OVU or OSG | Standard:
Express:
|
QXpress | Starts with QSP | QSP146173477 |
Seko International | Starts with 4 letters, or combination of letters and numbers, or just numbers
| Standard:
Express:
|
SingPost | Starts with XZ | XZDSHP0238945 |
Smart Routing Bulky (SRB) | Same as Shippit’s tracking number
| PP03B6LF2QU7c |
StarTrack Standard | Combination of letters and numbers |
|
StarTrack Premium | Combination of letters and numbers |
|
Teleport | Starts with TP | TP188196603677190SG |
TGE Priority (was known as Toll B2C) | Starts with BAMY
| BAMY189345 |
TNT | Starts with SHQ
| SHQ002349671 |
TNT Overnight Express | Starts with SPX
| SPX000753482 |
Uber Direct (Uber On Demand) | Starts with del_
| del_Eib-osr5RmyG7F0ZJtxbdg |
Getting help
If you can't find your carrier, or if your Shippit tracking page says something unexpected, get in touch with Shippit support.