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Understanding tracking numbers

Work out what tracking number you have, and how to get parcel updates

Updated over a week ago

When your parcel is sent out for delivery by a carrier, you receive a notification from the seller with some information about the carrier. This notification usually includes a tracking number. You can track your parcel using the Shippit tracking page if you have the Shippit tracking number, which usually starts with PP, followed by random letters and numbers. If you have a different tracking number, though, use this article to find out how to get information on your delivery.

A screenshot of a typical package tracking page, with multiple packages, the parcel awaiting pickup, and a map showing the destination of Glen Waverley in Victoria.

⚠️ Important: If your tracking number starts with PP, followed by random numbers and letters, you can use the Shippit tracking page to track your package.


Getting more information about the carrier

When you receive your tracking notification, click on the tracking link to go to the Shippit tracking page. On this page, you might notice a banner stating which carrier is delivering your package, and a link to another tracking number, different to your Shippit tracking number.

A portion of the tracking page, showing that StarTrack Premium is delivering the package, with a tracking number

If you have this banner, you can click on the tracking number to go to the tracking page for the carrier that has your parcel. If you need to follow up on the location of your package, or organise a redelivery, get in contact with the carrier directly using their contact form.


Tracking numbers for different carriers

This section shows the formatting of tracking numbers used by various carriers.

⚠️ Important: If your tracking number starts with PP, followed by random numbers and letters, you can use the Shippit tracking page to track your package.

If you have a tracking number that starts with something other than PP, find it here:

Carrier

URL

Tracking number style

Example

Allied Express

🚚 Track

Starts with SHP with 10 numbers

SHP1001234567

Allied Express Same Day

🚚 Track

Starts with AET

AET123456

Australia Post eParcel

🚚 Track

Combination of letters and numbers

  • 34D9E0012345

  • GTK4225140

Australia Post eParcel Express Post

🚚 Track

Combination of letters and numbers

  • 34EL12345678

  • 6X31234567

Australia Post eParcel International

🚚 Track

Usually starts with LH or CH

  • LH123456789AU

  • CH123456789AU

Aramex AU

🚚 Track

Starts with MS (for satchels) or MP (for parcels)

MS0011123456

Aramex NZ

🚚 Track

Starts with MX

MX0011123456

Aramex International

🚚 Track

Starts with 344

3441234567

Bonds

🚚 Track

Combination of job ID (seven numbers) and job number (five numbers)

JOB ID 1234567 | JOB NO. 12345

Couriers Please

🚚 Track

Starts with CPBBGRZ

CPBBGRZ12345678

DHL eCommerce

🚚 Track

Usually starts with AU and contains a combination of letters and numbers

  • AUAVWPP00wUnp2123j_1

  • AUEMMPP0ncuFm2w123_1

Direct Couriers

🚚 Track

Eight numbers long

12345678

Direct Freight Express

🚚 Track

Thirteen numbers long

2529711234567

J&T (Standard)

🚚 Track

Starts with 63 and has twelve numbers

630123456789

Janio

🚚 Track

Starts with PP

PPD4RDIU12345

Luwjistik

🚚 Track

Starts with SHPP in lowercase letters

shppolw1234fudg

Ninja Van

🚚 Track

Combination of letters and numbers with the country abbreviation or the company name in the middle.

Singapore:

  • PSTSG123456

Malaysia:

  • SHSMY123456

Company:

  • NVMYCOTON123456789

NZ Post

🚚 Track

Sixteen numbers long

Standard:

  • 2958470123456789

Express:

  • 2961260123456789

Parca

🚚 Track

Starts with SHP and has five numbers

SHP1234

PBT

🚚 Track

Starts with OVU or OSG

Standard:

  • OVU0123456

  • OSG0123456

Express:

  • OVU123456

QXpress

🚚 Track

Starts with QSP

QSP123456789

Seko International

🚚 Track

Starts with 4 letters, or combination of letters and numbers, or just numbers

Standard:

  • BDGH123456

  • 3SDOKC00123456

  • 9261290339645603123456

Express:

  • 9261290316841500123456

  • 271312123456

SingPost

🚚Track

Starts with XZ

XZDSHP0123456

Smart Routing Bulky (SRB)

🚚Track

Same as Shippit’s tracking number

PP03B1234567c

StarTrack Standard

🚚Track

Combination of letters and numbers

  • 68JZ00123456

  • KOXZ00123456

StarTrack Premium

🚚Track

Combination of letters and numbers

  • 5ZGZ00123456

  • MBFZ00123456

Teleport

🚚Track

Starts with TP

TP123456123456123SG

TGE Priority (was known as Toll B2C)

🚚Track

Starts with BAMY

BAMY123456

TNT

🚚Track

Starts with SHQ

SHQ002123456

TNT Overnight Express

🚚Track

Starts with SPX

SPX000123456

Uber Direct (Uber On Demand)

🚚Track

Starts with del_

del_Eib-osr5RmyABCDE123456


Getting help

If you can't find your carrier, or if your Shippit tracking page says something unexpected, get in touch with Shippit support.

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