New Zealand Post has recently acquired ownership of Courier Post, Pace and Rural Post and collectively their services function under the one brand New Zealand Post (NZ Post).
NZ Post provides a cost-effective delivery solution across New Zealand for satchels and small cartons.
Compatibility
Freight Type | |
Best Fit For | Not Suitable For |
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Customer Type | |
Best Fit For | Not Suitable For |
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Services Available
Shippit service level | Service level | Service offering |
NZ Post Courier-Post | Standard | Standard delivery with pickup |
NZ Post Courier-Post Express | Express | Express delivery with pickup |
Integration & Service Limitations
To see all carrier limitations, see our Carrier Overview Matrix.
Alcohol Deliveries
Does NZ Post accept alcohol in their network?
Yes, however, limitations apply, see above.
Valid 18+ ID must be provided by the receiver at the time of delivery. If the receiver does not have the relevant ID, the order will be returned to the depot for redelivery or returned to the sender.
The driver undergoes specific training in order to deliver alcohol and reserves the right to refuse delivery due to insufficient ID.
Authority to leave (safe drop) is not available with these types of deliveries.
Heavy or Bulky Freight
Does NZ Post accept heavy or bulky freight?
No, maximum weight and size limits apply (see above).
Any underdeclared goods will be invoiced by Shippit accounts once the courier has charged for the corrected weight.
Dangerous Goods
NZ Post is able to transport some types of dangerous goods, in limited quantities for pre-approved customers only.
Please contact your Shippit Account Manager or Support Team if you plan to ship any of the below mentioned goods as you need approval before shipping on our account.
NOTE: Should our account be used to ship dangerous or prohibited goods without prior approval, we may need to suspend or cancel your account.
What are dangerous goods?
Dangerous goods are classified into nine hazard classes by the UN (United Nations) and reflected in the IATA Dangerous Good Regulations.
Dangerous goods are substances or articles with hazardous properties which, if not handled correctly, may:
Explode
Asphyxiate
Burn
Poison
Corrode skin or metals
Pollute the environment
Become unstable with other products
When shipping DGs, you must have them:
Have someone properly certified in DG signing off on the shipments
Approved by Shippit/the carrier before shipping
Packaged and labelled correctly
Accompanied by an MSDS or SDS (Material Safety Data Sheet or Safety Data Sheet)
Prohibited
The below can not be shipped under any circumstance | Limited Goods
The below can be shipped with prior approval only |
Additional prohibited items:
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Activation
Currently, you will not be able to simply turn on NZ Post within Shippit.
You will need to contact our Configuration team for further assistance by emailing [email protected].
Please allow up to one week for account activation however it is normally quicker.
Can I bring my own carrier account (BYO)?
Yes, absolutely. Please check out our integration guide here.
Pickup & Collection
Cancelling an Order |
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Rebooking an Order |
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Collection Times | Please allow 1 business day for collection. |
Contacting Drivers | If you need to discuss your collection please contact Shippit support directly. |
Delivery FAQs
Authority To Leave | Yes, ATL can be applied at checkout or when the receiver books redelivery online. |
Collection Points |
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Redelivery and redirection | Yes, as long as the parcel hasn’t been loaded into the delivery van, you can redirect it to another address within 75 km free of charge. |
Packaging Guidelines | You'll find our recommended packaging guidelines here. |
Insurance | There is no complimentary insurance when booking with this carrier through Shippit. This means no claims for compensation can be lodged in the event something gets broken or goes missing.
To protect the full retail value of your deliveries during transit, you can enable Shippit Transit Protection. |
Surcharges | Public-facing surcharges can be found on our website here. |