The 'Track' page allows you to manage orders from the point they were booked for delivery
onwards. In this tab, you can:

  • Cancel delivery
  • Obtain the carrier’s tracking number
  • Re-order

 

The details of the booked orders listed in your Track tab are:

  • Store; Identify the name of your Shippit store (helpful if you have more than one)
  • Booked Date; Indicate the date and time when the order was booked for pick-up
  • Order Reference; Click on the Order Reference to access the
    customer track page
  • Status; Indicate which stage of the delivery process the order is currently at
  • Recipient; The person you identified to receive the package
  • Carrier; The carrier that you have booked to handle the delivery
  • Carrier ID; The carrier tracking number for the shipment
  • ETA; Estimated Time of Arrival of the order for the recipient
  • Controls Dropdown; Provide further options

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