Some carriers may offer complimentary insurance, however, the level of coverage provided will differ from Transit Protection. In general, complimentary carrier insurance only covers the wholesale value of goods and does not include shipping costs.
There are also much tighter deadlines for lodging a claim, and longer resolution times.
To make comparisons easier, we've provided some more detail on the complimentary carrier insurance currently offered by the carriers on our platform:
CouriersPlease
- Covered for the loss or damage of non-prohibited goods whilst in transit
- Up to $1,000 AUD (wholesale value)
- Deductible excess fee of $100 AUD
- Strict timeframes apply
- Full terms and conditions can be found here.
Aramex AU (Fastway)
- Covered for the loss or damage of non-prohibited goods whilst in transit
- Up to $1500 AUD (wholesale value)
- No excess fee
- Strict timeframes apply
- Full terms and conditions can be found here.
Singapore Post
- Covered for the loss or damage of non-prohibited goods whilst in transit
- Up to $150 SGD Speedpost Express (per article or the declared value, whichever is lower)
- Up to $50 SGD Speedpost Economy (per article or the declared value, whichever is lower)
- Strict timeframes apply
- Full terms and conditions can be found on their website.