Asendia was founded by La Poste and Swiss Post in 2012 and provides seamless access to e-commerce customers globally through their innovative and sustainable cross-border ecommerce solutions
Services available
Asendia E-Paq Select = Shippit standard international service level
Available services
This section shows the Asendia services you can start using instantly through Shippit, from Sydney and Melbourne.
Shipping from Sydney or Melbourne to: | DDP | DDU | SLA (working days) | Maximum capacity | Maximum dimensions (L+W+H) |
Canada (CA) | ✅ | ✅ | 3-6 days | 30kg | Length <150cm |
European Union (EU)✻ | ✅ | ❌ | 5-15 days | 30kg | Length <175cm |
Malaysia (MY) | ✅ | ✅ | 6-10 days | 30kg | Length <100cm |
New Zealand (NZ) | ✅ | ✅ | 3-6 days | 25kg | Length <120cm Volume <0.125m³ |
United Kingdom (UK) | ✅ | ✅ | 5-8 days | 30kg | Length <120cm |
United States of America (US) | ✅ | ❌ | 5-8 days | 30kg | 40x33x25cm |
Phillipines (PH) | ✅ | ✅ | 6-10 days | 30kg | L+W+H <150cm |
Singapore (SG) | ✅ | ❌ | 4-8 days | 30kg | Length <150cm |
Thailand (TH) | ✅ | ❌ | 6-15 days | 30kg | Length <100cm |
✻ European Union countries covered: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (Balearic Islands), Spain (Mainland), Sweden.
Compatibility
See the carrier overview matrix for full compatibility, limitations, and restrictions.
Suitable for:
Lightweight products
Apparel, clothing, and footwear
Consumer goods
Not suitable for:
Heavy bulky freight
Palletised freight
Consolidated freight
Surcharges
Charges that can be identified at the time of booking are included in the API quote at the time of booking however additional surcharges may apply for undeclared goods or special goods. For more information, see the Carrier surcharge article.
Duties and taxes
⚠️ IMPORTANT: Duties and taxes can vary from region to region, and depending on your own logistics configuration. Always check the full terms of carriage with your carrier, and the customs requirements for the country you are shipping to before you ship.
🇺🇸 To the United States of America
Asendia offers $0 DDP fees when shipping to the United States of America. If you are shipping to the United States of America, with a country of origin of either China or Hong Kong, you choose to use Asendia to act as the Importer of Record (IOR), reducing compliance and admin burden for merchants. For more information about international duties and taxes, see the Shipping DDP and DAP article.
🇨🇦 To Canada
Asendia offers a 5% charge for DDP to Canada, on top of duties and taxes. For more information about international duties and taxes, see the Shipping DDP and DAP article.
Insurance
Complimentary loss or damage insurance is not included when booking with Asendia through Shippit unless you have it included in your own BYO account. Alternatively, you can enable Shippit Transit Protection to cover your orders for loss and damage.
Freight profile
Freight type:
Best fit for | Not suitable for |
|
|
Customer type:
Best fit for | Not suitable for |
|
|
Dangerous goods
You can only ship dangerous goods with Asendia with prior approval.
Check the Asendia prohibited goods list for accepted dangerous goods and limitations, and seek approval from Asendia to ship dangerous goods. When you have received approval from Asendia, contact the Shippit configuration team to configure your Shippit account.
Add Asendia as a carrier in Shippit
Shippit merchants based in Sydney and Melbourne can enable Asendia in the Shippit app.
Adding Asendia as a carrier in Shippit
Log in to your Shippit account.
Open the drop-down menu in the top right of your screen, and click Settings.
Click Carriers to go to the carrier settings for your store.
Under International Delivery Services, find Asendia, and toggle the switch on.
If you have trouble turning on Asendia as a carrier, or it's not showing in your carrier list, get in touch with Shippit support.