These release notes are for August, 2025.
🪧 This release contains new features and bug fixes since the last release.
Highlighted updates
Shippit are excited to announce these important new features.
Fallback quoting and rate card improvements
If you’re shipping with Australia Post or StarTrack, we can now configure a fallback rate so that if a carrier API fails or is slow to respond, orders continue processing without waiting for a live quote, allowing you to continue shipping even during an outage. You can also opt in to automated fuel surcharge updates.
For more information, see the Get to know Australia Post and Get to know StarTrack articles.
Upgraded webhooks
You can now configure multiple endpoints, apply granular state filters, and access enriched payloads with customer contact data. These upgrades make it easy to plug Shippit directly into marketing platforms.
For more information, see the Configuring a webhook article.
Other updates
Dragonfly is now available with Shippit partnered rates. The Dragonfly service provides fast, efficient deliveries for Shippit customers shipping small consumer goods.
For more information, see the Get to know Dragonfly article.
Apple Wallet order tracking is now available for self-service at store and company level in your Shippit account settings.
For more information, see the Apple Wallet order tracking article.
Peoplevox now supports on demand.
The Peoplevox integration now supports on demand service window preferences.
For more information, see the Peoplevox integration article.
Our support is now agentic. Boosting our human-led support with smart agents for faster resolution, real-time updates and automated monitoring.
For more information, see the Get help in-app article.
Complete change log
Stay across all Shippit services by subscribing to updates on our status page.
For a full change log of updates and bug fixes, check the change log in the Developer centre.