DHL Express is a leading provider of international express shipping, transporting urgent documents and parcels quickly and reliably from door to door.
This article covers DHL Express domestic and international services. For information about DHL eCommerce services, see the Get to Know DHL eCommerce article.
Services available
DHL Express Domestic Australia = Shippit express service level
DHL Express International = Shippit international express service level
Compatibility
See the carrier overview matrix for full compatibility, limitations, and restrictions.
Suitable for:
Apparel, clothing, and footwear
Small consumer goods
Small homewares
Limited dangerous goods. Check which dangerous are accepted in the network with our Dangerous Goods Matrix.
Not suitable for:
Furniture
Food and beverages
Alcohol
Heavy bulky freight or pallets
Consolidated freight (palletised)
Surcharges
Charges that can be identified at the time of booking are included in the API quote at the time of booking however additional surcharges may apply for undeclared goods or special goods. For more information, see the Carrier Matrix Article.
Insurance
Complimentary loss or damage insurance is not included when booking with DHL Express through Shippit unless you have it included in your own BYO account. Alternatively, you can enable Shippit Transit Protection to cover your orders for loss and damage.
Serviceability
For DHL Express Domestic:
Australia wide
For DHL Express International:
More than 220 countries and territories
📚 For more information about DHL eCommerce, see the Get to Know DHL eCommerce article.
Freight Profile
Freight type:
Best fit for | Not suitable for |
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Customer type:
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Dangerous goods
You can only ship dangerous goods with DHL Express with prior approval.
Check the DHL prohibited goods list for accepted dangerous goods and limitations, and seek approval from DHL to ship dangerous goods. When you have received approval from DHL, contact the Shippit configuration team to configure your Shippit account.
Activation
We currently only offer a BYO account configuration with DHL Express through Shippit, using your own BYO carrier account. To set up your integration, email the Shippit configuration team with these details:
Shippit Store Name - The name of your merchant account
Account Number - Unique account number provided by DHL
Product Codes/Service Codes
DHL Account Manager Details (if any) - Name, email and contact number
Our team review your details and usually gets back to you in 1-3 business days. However, account activation for BYO can take 1-2 weeks to complete.