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Get to know FedEx International

Updated over a week ago
The TNT/FedEx logo
A smiling FedEx employee, delivering a parcel to a man in a business shirt

FedEx are renowned industry leaders offering door-to-door international shipping - connecting people and businesses all over the world.

Using Shippit, you can now tap into FedEx’s efficient international service, allowing you to ship to key retail destinations worldwide within one to five days.

Ship to the United States with the most trusted and reliable US carrier. FedEx International can deliver to addresses in the United States within one to two business days, delivering seven days a week.

You can also take advantage of FedEx’s Trans-Tasman service, between Sydney and Auckland and Melbourne and Christchurch, with an express service from AU to NZ, five times a week.

Tap into Shippit’s competitive rates using our Fedex account to gain access to their fast and efficient international service. If you already have your own account, our team can configure your own BYO account to continue using Fedex International services alongside the benefits of using the Shippit platform:

  • Competitive rates

  • Premium international delivery service

  • Coverage across 220+ countries

  • Fast delivery worldwide usually within 5 days

  • US and NZ delivery usually within 2 days

  • Simplified customs setup


Services available

  • FedEx International Priority = Shippit international express service level

  • FedEx International Economy = Shippit international standard service level (BYO only)


Compatibility

See the carrier overview matrix for full compatibility, limitations, and restrictions.

Suitable for:

  • Lightweight e-commerce products

  • Fashion and apparel

  • Variety stores

  • Non-bulky homewares

  • Health and beauty (limited dangerous goods)

  • Arts and entertainment

  • Computers and electronics (limited dangerous goods)

  • Pet supplies (non perishable)

  • Dangerous goods - limited with prior approval from the carrier ensuring you are compliant with dangerous goods packaging and labelling guidelines.

Not suitable for:

  • Bulky goods

  • Perishables and alcohol

  • Large sports and fitness equipment

  • Automotive, aviation, or mechanical goods

  • Industrial and agricultural goods

  • Medicinal goods


Surcharges

Charges that can be identified at the time of booking are included in the API quote at the time of booking however additional surcharges may apply for undeclared goods or special goods. For more information, see the Carrier Surcharge Article.


Duties and taxes

⚠️ IMPORTANT: Duties and taxes can vary from region to region, and depending on your own logistics configuration. Always check the full terms of carriage with your carrier, and the customs requirements for the country you are shipping to before you ship.

🇺🇸🇨🇦 To the United States of America and Canada

When you use FedEx International on Shippit partner rates to ship to the US and Canada, the residential delivery and remote area delivery surcharges are waived. Eligible accounts can also receive a 50% discount on the fuel surcharge.

🇺🇸🇵🇷 To the United States of America and Puerto Rico

You can't ship using delivered at place (DAP) to the US and Puerto Rico, if you are using Shippit partnered rates. This is due to a limitation that requires a FedEx account number for the person who is responsible for paying the duties.


Insurance

Complimentary loss or damage insurance is not included when booking with FedEx International through Shippit unless you have it included in your own BYO account. Alternatively, you can enable Shippit Transit Protection to cover your orders for loss and damage.


Freight Profile

Freight type:

Best fit for

Not suitable for

  • Lightweight e-commerce products

  • Premium service with the fastest transit times to NZ

  • Goods under 20kg

  • Limited dangerous goods that are suitable for road & air transport, see the carrier dangerous goods guide here

  • Satchels

  • Cartons

  • Dangerous goods

  • Prohibited Goods (see list below)

  • Undeclared Dangerous Goods

  • Heavy, bulky freight

  • Palletised freight

Customer type:

Best fit for

Not suitable for

  • Fashion & Apparel

  • Variety stores

  • Non-bulky homewares and furnishings

  • Health and beauty (limited dangerous goods)

  • Arts and Entertainment

  • Computers and electronics (limited dangerous goods)

  • Pet supplies

  • Sports and fitness equipment

  • Automotive, aviation, mechanical

  • Industrial and agricultural


Prohibited goods

Restricted items that can be sent through FedEx International network depend on the region that you are shipping to. For a complete list of restricted and prohibited items, see the FedEx prohibited items list.

Items that cannot be sent through the FedEx International network:

  • Explosives: All class 1 dangerous goods

  • Toxic gases: All class 2.3 dangerous goods

  • Infectious substances: All class 6.2 category A infectious substances, including UN2814 infectious substances affecting humans and UN2900 infectious substances affecting animals.

  • Radioactive material: All class 7 dangerous goods

  • Miscellaneous goods: Including class 9 UN3090 lithium-metal cells or batteries, and class 9 UN3480 lithim-ion cells or batteries.

Size and shape restrictions:

  • Nothing heavier than 31kg

  • Nothing longer than 2.71m

  • No irregularly shaped freight or insufficiently packaged freight

See full terms of carriage on the FedEx site.


Activation

You can activate FedEx International on your account to get access to Shippit's rates. Get in touch with the Shippit configuration team to get started.

Activating a BYO account

Integrating FedEx International as a BYO account is available by request. For more information, email the Shippit configuration team.

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