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Get to know FedEx International
Updated this week

FedEx are renowned industry leaders offering door-to-door shipping to over 220 countries - connecting people and businesses all over the world.

Using Shippit, you can now tap into FedEx’s efficient International service from Australia to New Zealand, with more international lanes launching soon!

FedEx’s Trans-Tasman service, between Sydney and Auckland and Melbourne and Christchurch, offers an express service from AU to NZ, five times per week.


Services available

  • FedEx International Economy AU to NZ = Shippit standard service level

  • FedEx International Priority AU to NZ = Shippit express service level


Compatibility

See the carrier overview matrix for full compatibility, limitations, and restrictions.

Suitable for:

  • Lightweight products

  • Apparel, clothing, and footwear

  • Consumer goods

  • Homewares

  • Dangerous goods - limited with prior approval from the carrier ensuring you are compliant with dangerous goods packaging and labelling guidelines.

Not suitable for:

  • Heavy bulky freight

  • Palletised Freight

  • Consolidated freight (palletised)


Surcharges

Charges that can be identified at the time of booking are included in the API quote at the time of booking however additional surcharges may apply for undeclared goods, or special goods. For more information, see the surcharge matrix.


Insurance

Complimentary loss or damage insurance is not included when booking with FedEx International through Shippit unless you have it included in your own BYO account. Alternatively you can enable Shippit Transit Protection to cover your orders for loss and damage.


Freight Profile

Freight type:

Best fit for

Not suitable for

  • Lightweight e-commerce products

  • Premium service with fastest transit times to NZ

  • Goods under 20kg

  • Limited dangerous goods that are suitable for road & air transport, see the carrier dangerous goods guide here

  • Satchels

  • Cartons

  • Dangerous goods

  • Prohibited Goods (see list below)

  • Undeclared Dangerous Goods

  • Heavy, bulky freight

  • Palletised freight

Customer type:

Best fit for

Not suitable for

  • Fashion & apparel

  • Variety stores

  • Non-bulky homewares and furnishings

  • Health and beauty (limited dangerous goods)

  • Arts and entertainment

  • Computers and electronics (limited dangerous goods)

  • Pet supplies

  • Sports and fitness equipment

  • Automotive, aviation, mechanical

  • Industrial and agricultural


Prohibited goods

Items that cannot be sent through the FedEx International network from AU to NZ:

  • Eggs/egg products (including egg cartons or boxes)

  • Propolis

  • Clam/Tortoise/Turtle shells

  • Honey/Honeycombs/other bee products

  • Lei

  • Whale bone

  • Ivory

  • Flick knives

  • Popcorn

  • Flammable nightwear

  • Reptile skins

  • Soil

  • Straw

  • Stuffed animals

  • Logs and timber products from Liberia such as wood chips, poles, posts, fence pickets, sheets, flooring, moulding, pallets, tool handles, barrels, crates, tableware/kitchenware, shutters, blinds, cases/boxes/chests for jewellery and silverware, clothes hangers, clothespins, toothpicks, etc.

Size and shape restrictions:

  • Nothing heavier than 31kg

  • Nothing longer than 2.71m

  • No irregularly shaped freight or insufficiently packaged freight

See full terms of carriage on the FedEx site.


Activation

You can activate FedEx International on your account to get access to Shippit's rates. Get in touch with the Shippit configuration team to get started.

Activating a BYO account

Integrating FedEx International as a BYO account is available by request. For more information, email the Shippit configuration team.

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