Getting Started
Configuring Your Account
- Installing the Shippit Plugin for Shopify
- Creating A Shippit Account
- Verifying Your Account
- How do I resend the Shippit account confirmation link?
- Obtaining an API Key
- Adding Billing Details
Billing and Invoices
Billing and Invoices Explained
Managing Your Account
Account Basics
- ★ Providing Authority to Leave (ATL)
- Changing Your Profile or Username
- Adding an Order on Shippit
- Adding a user to your account
- Creating or Modifying my Address Book
- Customer Email and SMS notifications
Reporting - NEW!
Pickup and Delivery
Pickup Tips and Tricks
- Delayed Deliveries
- Signed Manifests
- Futile Pickup
- Refused Pickup
- Driver Difficulties
- Delayed or Missed Pickups
Delivery Issues
Returns
Simplifying The Returns Process
Receiving A Parcel?
Common Questions and Issues
- Can I change my delivery address?
- I missed my delivery, what now?
- My parcel arrived broken or incomplete?
- My order status hasn't changed in yonks!
- Where is my parcel?
- Why didn’t the driver just leave my parcel at my address?