Shippit Help Centre

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Getting Started

Need help? We have you covered.

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Carrier Updates

Experiencing delays? Check for carrier updates.

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Knowledge base

Know Your Carrier

Check carrier suitability, surcharges, and service levels.

Carrier Health Check

Real-time carrier performance, service announcements, and network updates.

Get Started & Manage Your Account

Learn how to get started quickly and configure your account

Using Shippit's Features & Services

Learn how to fulfil orders, protect your deliveries and more.

Book, Track & Manage Deliveries

From order pick-up to delivery completed, find all out you need to know about deliveries.

Returns

Simplifying your returns process.

Shippit Malaysia & Singapore

Features, functionalities, and FAQs specific to businesses based in South East Asia

Platform Updates

Stay up to date on new feature releases and operational updates.